Definition of Enterprise marketing management

Enterprise marketing management (EMM) is a type of software that is used to provide, monitor and maintain a promotional structure across a large organization. Enterprise marketing management software provides a single platform that serves all of a business's marketing needs, including:

①Campaign management across all channels (social media, Web, mobile, traditional)

②Customer experience management (pre-sale research, post-sale follow up, and so on)

③Analysis of campaigns, including conversions and other important factors

④Management of marketing resources (budgets, people and so on)

Feature of Enterprise marketing management

Enterprise marketing management is closely related to enterprise customer relationship management (CRM), but with a greater focus on the marketing aspect as far as generating and creating new leads rather than just maintaining the existing customer base. There is no firm benchmark that separates an EMM solution from regular marketing software, but the perception is that enterprise marketing management is more robust and can be scaled to meet the needs of a much larger organization. That said, like all enterprise software, EMM is defined solely by the promotional materials of the companies selling it.

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